More is possible: Our Services.

Best service, fast availability - and always an extra step: This is how we understand service. You can reach our processing team by telephone Monday - Friday from 8 a.m. to 5 p.m. at +49 (0)341-443 6767 or at operations@vng-gasspeicher.de. Only in an emergency you can reach our on-call service 24/7 at the same telephone number.

You can conveniently use our online customer portal "My Storage" around the clock and optimise your contracts. In addition to the option of booking storage products online, you can also nominate contracted storage capacities and access a wide range of reporting options. Registration and activation for the reporting/nomination tool is necessary. If you do not yet have this authorisation, please contact us at sales@vng-gasspeicher.de or apply for activation under "My Profile".

Of course, long-term success requires innovation. That's why we listen to you very carefully. Are you missing something? Do you have special wishes? Tell us what you want. That's what we are here for.

Contract Monitor

For the administration of your contracts we offer you a reporting and nomination function. This is nothing new. But the technical system behind it was no longer up to date. We want to be - for you too. 

Our contract monitor now appears in the adapted design of our website. Furthermore, you have the possibility to generate reports according to your needs and also to enter nominations manually. Give it a try.